Pivot towards the future with help from Celero experts
Digital transformation allows you to embed agility into all facets of your organization. From your employees and internal culture to the technology you use to deliver seamless member experiences, digital transformation helps you keep pace with the evolution of banking to better meet the needs of your members and support their financial well-being.
Our digital transformation experts can help you rethink your operating model, reorient for member-centricity, and align your operations so you can thrive amidst change. We take an outside-in approach to understand your members needs, behaviours and expectations through direct member engagement and research. A member-centric perspective informs every aspect of your digital transformation strategy for a roadmap and change management approach to achieve your digital ambitions.
Our transformation experts work alongside your teams to create new ways of working that generate momentum and sustain change.
What our clients say about us
digital transformation consulting
Explore our services
We use industry best practices and deep credit union experience to tailor our digital transformation services to your ambitions and strategic business objectives.
Strategy and planning
/ Plotting your path to successOur expert strategists help you define your path to harness digital capabilities, achieve organizational agility and empower your credit union to respond to evolving member needs and market conditions for the future. We equip you with the strategy and roadmap to get there.
Board and executive education
/ Preparing your leaders for the futureWe engage with your key stakeholders to cultivate a shared understanding of digital transformation, to define your credit union’s digital ambition and ultimately what it will mean for your credit union.
Maturity and readiness assessment
/ Meeting you where you're at to plan for tomorrowOur digital and technical assessment informs future planning and your organizational readiness.
Experience design and innovation
/ Putting members first in every aspect of your transformation journeyWe employ the tools of user-centric & human-centred design including design thinking, member research, member personas, end-to-end member experience journey maps, service blueprints and business modelling to innovate your member experience and inform your transformation strategy.
Web and mobile experience design
/ Making your vision a realityWe offer member insight-driven web and mobile design, content strategy, SEO and information architecture services.
Organizational process improvement
/ Helping you be better every dayWe work with you to transform your operational processes to gain efficiency, optimize your member experience and cultivate continuous operational improvement.
Organizational change management
/ Bringing your entire team along on the journeyWe work alongside your team to build a culture of change and empower everyone in your organization by introducing new ways of working to successfully deliver continuous change.
Case Study
Weyburn Credit Union: Putting Members First Through Digital Transformation
Discover our related services
We offer a range of supporting services to ensure your success
Technology consulting
Improve your technology planning, operations, and management functions by building the technologies you use around your business needs with help from our technology consulting experts.
Employee training
Celero offers a wide variety of training courses to support your employees and deliver on our promise to help you get the most from your technology investment.
EXPLORE OUR INSIGHTS
Celero Spotlight: Digital Transformation Interview with Don Shumlich, CEO of Weyburn Credit Union
Celero Spotlight: Ryan Janke Discusses Weyburn Credit Union’s Digital Transformation Journey
get in touch
Want to learn more about digital transformation consulting?
Please fill out the form and our team will be in touch with you soon.