Procurement Services

Leverage industry expertise to help maximize your investment


Our team of procurement experts go beyond basic purchasing

Procurement Services provides a holistic approach to procurement that focuses on planning, sourcing and managing vendor relationships to help credit unions drive value, mitigate risk and ensure contractual obligations are met.

Procurement is part of our core business. Our team of dedicated professionals have years of experience managing the procurement needs of credit unions. We know what to buy, where to buy and how to buy for the financial services industry.

We go beyond basic purchasing by establishing a collaborative model that drives innovation, value and vendor performance, leveraging our industry expertise to help lower your total cost of ownership.

Discover our procurement service Capabilities

Contract management

/ Support for negotiations, renewals and vendor obligations

We offer complete contract negotiation and renewal renegotiation as part of our contract management services. This includes management of obligations, milestones, and service level agreements (SLAs) with vendors, ongoing compliance monitoring and financial management, and invoice validation to ensure accurate payment for services received.

Relationship management

/ Internal and key vendor coordination

Our expertise allows us to facilitate relationship management between your internal stakeholders and key vendors. We act as the go-to resource and facilitator for escalation management, vendor roadmap and planning sessions, agreement governance advice and planning, and we perform customer advocacy on your behalf.

Risk management

/ Reducing exposure from third-party vendors

Our risk management expertise allows us to provide comprehensive stability evaluations of vendors, including vendor review and performance tracking to limit your exposure. We also provide market trend and industry analysis so you’re aware of risks and opportunities on the horizon.

Performance management

/ Maximize effeciency

We offer complete performance management, including service delivery management and service integration through multiple vendors. Part of our performance management practice is KPI and SLA enforcement, incident management and continuous improvement recommendations to ensure your vendors are performing at peak levels.

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