August 4, 2021 – Swan Valley Credit Union (Swan Valley) is excited to deliver a new and innovative digital banking experience for our 6,900 members with the launch of Celero Xpress™ digital banking platform, powered by ebankIT – a global digital banking software developer.
Transforming our digital banking experience has been a priority initiative for Swan Valley, and we chose Celero Xpress to achieve our goal of providing our members with a modern and secure banking platform that enables anytime, anywhere banking.
Swan Valley members now have access to a new website and digital banking app for mobile devices, and the platform ensures we can continually advance our service delivery and banking capabilities.
“Celero Xpress and its innovative features are the ideal fit for our credit union size and membership. The platform provides our members with the additional security needed to protect their money and expands the tools and capabilities available to them. For our staff, it is streamlining our back-office activities and providing more insight to better serve and support our members,” Stephen Tanner Chief Information Officer, Swan Valley Credit Union.
Intuitive platform for a smooth implementation
As a smaller credit union, we had a four-person digital banking launch team, which was supported by our implementation partner, Celero, a leading provider of digital technology and integration solutions for credit unions. The Celero Xpress model provides an intuitive platform, enabling a smooth onboarding process for our members.
Richard Hannah, Celero’s CEO, agrees, adding:
“We are deeply committed to the success of Swan Valley’s digital banking implementation, and their knowledgeable and enthusiastic project team demonstrated that Celero Xpress is a platform that fits financial institutions of any size. Working alongside ebankIT, we were pleased with the outcome of our implementation and training support with Swan Valley, as evidenced by their successful launch.”
“We want to congratulate Swan Valley Credit Union for its new platform. This is a major accomplishment for their community and an important step towards a new digital-first era. Taking advantage of ebankIT’s prebuilt integration layer, Swan Valley’s new platform is the living proof of how community-minded credit unions can benefit from omnichannel technology to enhance their members’ experience,” Renato Oliveira, founder & CEO, ebankIT.
We credit our front-line employees for our successful launch to members; they demonstrated a deep commitment to member service during the onboarding process and migration to our new digital platform. We’d also like to extend our appreciation for our members’ support of this launch as we continually seek to make Swan Valley Credit Union the financial services provider of choice in the communities we serve. For more information about our new digital banking platform, visit our website.