July 8, 2021 – Celero is addressing an emerging financial services market need for a scalable, enterprise-wide automation capability by offering a Robotic Process Automation (RPA) solution from Fiserv, a leading global provider of financial services technology solutions, to the Canadian credit union system. This RPA solution allows credit unions to improve the efficiency of their processes, further embed digitization into their organization and enable employees to focus on higher-value, member-focused activities.
“The pandemic has highlighted tremendous opportunities for credit unions to automate repeatable processes and tasks to provide a better digital experience, improve employee satisfaction and productivity and ultimately, deliver more value for their members. The innovative Fiserv RPA solution combined with Celero’s digital transformation consultation will position our clients to drive their organizational efficiencies with speed and scale,” says Colin Thrasher, Vice President, Digital Banking and Fintech, Celero.
Digital workforce increases effectiveness
The RPA solution from Fiserv creates a high-performance relationship between credit union employees and technology; by introducing a digital bot workforce, employees spend less time on repetitive tasks and processes, such as entering member data, loan onboarding or cash flow statement processing. Instead, credit union leaders can enable their employees to focus on impactful and strategic work, while experiencing the benefits of automation on speed, accuracy, cost and standardization of key processes.
“RPA is a natural fit for the highly-regulated processes and repetitive data-driven tasks that occur within credit unions. By collaborating with Celero, we will support Canadian credit unions in identifying key efficiencies and opportunities to automate their back-office, infrastructure and member management processes, ultimately delivering a positive and valuable member experience and return on investment,” says Valsan Ponnachath, Senior Vice President, Systems Integration Services, Fiserv.
Credit unions choosing this solution will receive a thorough automation and assessment process and a non-disruptive, cloud-based implementation of the RPA solution.
Celero is hosting a webinar on July 22 for credit unions who wish to learn more about the Celero-Fiserv relationship to deliver the RPA solution. Register here. You can also contact your Celero account executive for more information.