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Celero and Fidelity Factory Collaborate to Extend Credit Unions’ Options for Robotic Process Automation

July 27, 2021 – Celero, a leading provider of digital technology and integration solutions to credit unions, is working closely with Canadian Power Platform consulting firm, Fidelity Factory, to expand the Robotic Process Automation (RPA) options available to the credit union system.

The two organizations have signed an agreement to collaborate on delivering an RPA solution, powered by Microsoft, that will enable credit union employees to improve their personal productivity through automation – such as aggregating a member’s data from multiple sources into a single spreadsheet or automatically posting the latest interest rates on the public website.

As a Gold Microsoft Partner, Fidelity Factory has deep experience in helping organizations use automation tools to eliminate manual intervention within their business processes and tasks. This expertise combined with Celero’s digital transformation consultancy practice, will enable credit unions to easily identify and implement automations that transform how they complete smaller, repetitive tasks.

“We are pleased to be working closely with Celero to help its clients implement automation solutions that drive a return on their investment. Organizations see immediate benefits when they can assist employees streamline processes and enable them to focus on providing exceptional service or delivering on high-level strategy,” says Sean Panter, Co-Founder, Fidelity Factory.

“We recognize that the opportunities for automation can be at any scale – large or small. Our collaboration with Fidelity Factory gives credit unions the opportunity to gauge the scale of automation needed in their environment and implement the automation solution that immediately benefits their employees’ experience and drives efficiencies and productivity in daily tasks,” says Colin Thrasher, Vice President, Digital Banking and Fintech, Celero.

For information about how Celero and Fidelity Factory are working together to extend RPA options for credit unions, attend our upcoming webinar on July 29 or contact Celero.

About Fidelity Factory

Founded in 2011 by Rem Saparco & Sean Panter, Fidelity Factory is an independent firm focused on providing customers with solutions using a process centric approach. Rem and Sean saw an opportunity in Calgary for simple solutions that addressed real business opportunities. This approach continues to lead Fidelity consultants through the doors of many great organizations in the Calgary area.

Our portfolio of clients spans a broad spectrum of industries – Oil and Gas, Technology, Civic Government, Non-Profit and Utilities. Over the years, we have forged lasting relationships with many of our clients.  We continue to work with almost all of the accounts we started our company with.

About Celero

Celero is a leading provider of digital technology and integration solutions to credit unions and financial institutions across Canada. Clients trust Celero’s proven track record delivering innovative banking technologies, digital and payment solutions, cloud computing, outsourcing, IT and advisory services.

Celero offers reliability and security through its world-class hosted banking system and data center operations. With key partnerships across the globe, Celero also brings the scale and extensive capabilities of multinational technology companies and the focused expertise of fintech startups. For more information, visit celero.ca.